Terms and Conditions

These terms govern use of Verve Collections at store.soundswift.com, including browsing, accounts, and marketplace orders. Verve Collections is the merchandise marketplace in the SoundSwift ecosystem. These terms apply to the marketplace. They do not by themselves govern every unrelated SoundSwift product.

The Seller Agreement is a separate contract for people who apply to sell. The Shipping Policy, Return Policy, Privacy Policy, and Cookie Policy are part of the marketplace rules and are incorporated into these terms where they apply.

Acceptance

By using the marketplace, creating an account, or placing an order, you agree to these terms. If you do not agree, do not use the marketplace. A purchase is also subject to the product information presented at checkout and to applicable law.

Eligibility and accounts

You may use Verve Collections only if you are old enough to form a contract for the purchases you make, or if a parent or legal guardian is allowed by applicable law to complete the purchase for you. The marketplace is not directed to children.

Public self-registration on Verve is not offered. You can sign in with the methods the store makes available, including Continue with SoundSwift. You are responsible for activity under your account and for keeping your sign-in secure. Tell Verve through the Contact page if you believe the account is being misused.

When you continue with SoundSwift, Verve uses the identity information described in the Privacy Policy to open or match a Verve account. You must provide a username when the store asks for one. You are responsible for the accuracy of the account details you can edit.

The marketplace

Verve Collections provides a marketplace. Some merchandise is listed and fulfilled by Verve. Other merchandise is listed and fulfilled by independent sellers. An independent seller is not an employee, agent, partner, or representative of Verve or SoundSwift merely because the seller has a storefront.

Verve provides the platform and may facilitate discovery, checkout, order administration, and communications. When a payment method is enabled, Verve may also facilitate payment processing. Verve does not promise that every listing, photograph, or seller statement is complete. Sellers are responsible for their listings and for fulfilling their own merchandise. Nothing in these terms removes a duty that applicable law places on Verve.

Listings, prices, and orders

Product descriptions, images, prices, and availability are shown on the product page and at checkout. A price can change before an order is placed. Placing an order is an offer to buy the merchandise on the terms shown at checkout. Verve or the responsible seller may refuse or cancel an order where the item is unavailable, the listing was materially in error, fraud is suspected, or the order cannot lawfully be completed. If payment was collected and the order is cancelled, a refund of that payment is handled as described in the Return Policy.

An order can contain merchandise from more than one seller. Each seller's items are a separate fulfillment group. Verve-owned merchandise is fulfilled by Verve.

Payments

When available, payments may be processed by third-party payment providers such as Stripe or PayPal, or by another method the checkout actually offers. A method is available only when it is shown at checkout. You authorize the charge for the merchandise total, any discounts that were accepted, and the shipping charges shown for each fulfillment group. The store does not currently add a calculated tax line. Where the law requires tax to be collected, that duty still applies and is described in the Seller Agreement for seller merchandise.

Verve does not store a full payment-card number. The provider processes the payment credential.

Discounts

A seller may offer a discount on that seller's own merchandise. Verve may offer a discount on Verve-owned merchandise. A discount applies only to the eligible merchandise of the store that issued it. It does not apply to another seller's merchandise. A code can be limited by dates, active status, and selected products. An expired, disabled, or inapplicable code can be rejected. Discounts are not necessarily combinable on the same merchandise. A merchandise discount does not reduce the shipping charge.

Shipping and returns

Shipping is described in the Shipping Policy. Returns and refunds are described in the Return Policy. A seller's shipping note or return note can add store-specific information. It cannot override those policies or applicable law.

Prohibited conduct

You may not misuse the marketplace. That includes breaking the law, infringing someone else's rights, listing or buying prohibited merchandise, posting malware, attempting to access another account or non-public system, interfering with the service, submitting false information, abusing the contact forms, scraping personal information, or using another person's payment method without authority.

Intellectual property

Verve, SoundSwift, and the marketplace design, name, and logo are protected. You may not copy them except as allowed by law or by a written permission. Sellers and other users keep their own content and grant Verve the right to host and display that content for the marketplace. You represent that you have the rights needed for content you submit.

Service availability

The marketplace can be interrupted for maintenance, failure, or events outside Verve's control. Features such as a particular payment method, shipping method, or discount exist only when they are configured and shown.

Suspension

Verve may suspend or close an account, remove a listing, or refuse an order when these terms, the Seller Agreement, or the law is violated, or when needed to protect shoppers, sellers, or the marketplace. Where the law requires notice or a chance to respond, Verve will follow that requirement.

Disclaimers and liability

The marketplace is provided with reasonable care. Except where applicable law does not allow a disclaimer, Verve does not guarantee uninterrupted service or that a seller listing is error-free. Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for any other liability that applicable law does not allow to be excluded or limited.

Subject to applicable law, Verve is not liable for indirect or consequential loss, and Verve's liability arising out of an order is limited to the amount paid for that order through the marketplace. These limits do not apply where the law forbids them, and they do not limit a shopper's statutory rights.

Indemnity

If you misuse the marketplace, violate these terms, or infringe someone else's rights, you will indemnify Verve and SoundSwift against the resulting claims and reasonable costs, to the extent applicable law allows that indemnity. This does not require a consumer to indemnify Verve for Verve's own legal fault.

Disputes and governing law

These terms are governed by applicable law. They do not limit mandatory rights you have where you live. A specific state or country of exclusive jurisdiction is not named in this version. Contact Verve first through the Contact page so an order problem can be addressed.

Changes

Verve may update these terms by posting the new version on this page. The version in effect when you place an order applies to that order, together with rights that applicable law does not allow to be changed. Continued use of the marketplace after an update applies the updated terms to later use, subject to applicable law.

Severability

If a provision cannot be enforced, the rest of these terms remain in effect. An unenforceable provision will be applied as far as the law allows.

Contact

Questions about these terms can be sent through the Contact page at store.soundswift.com.